get sleek images use the gpts to search
The Challenge:
Enterprise search on a government platform was underused and inefficient, making it difficult for employees to find critical resources quickly.
My Role: (UX Lead)
Directed the end-to-end strategy and execution — from user research and problem definition to information architecture, design system integration, and stakeholder alignment.
Key Actions:
1. Led cross-department meetings with stakeholders to uncover workflow pain points
2. Directed design sprint for filters, navigation, and results display
3. Developed scalable, accessible patterns within the existing design system
Impact:
↑ 18% search adoption in first quarter, reducing help desk requests
↓ 25% task completion time increasing productivity across 5,000+ employees
Improved findability and user satisfaction for 5,000+ employees
Led UX for a multi-stakeholder analytics tool used by public sector agencies to monitor national health data
1.5 years
1. Low engagement with documentation despite positive feedback
2. Fragmented onboarding experience for new users
3. Lack of visual consistency across internal tools
4. Difficulty communicating data governance concepts across teams
2. Fragmented onboarding experience for new users
3. Lack of visual consistency across internal tools
4. Difficulty communicating data governance concepts across teams
Logo:
1. Created a new logo for the team and chose brand colors
1. Created a new logo for the team and chose brand colors
The original Logo that was reworked to reflect some significant business changes
The thinking behind the logo redo along in collaboration with the POs and clients
Finalized updated logo:
Iconography:
branded Iconography to increase brand awareness based on the creation of the 8 archetypes
branded Iconography to increase brand awareness based on the creation of the 8 archetypes
These icons were created to establish some consistency around how users navigate the document hub. One of the hallmarks of iconography is allowing users to feel comfortable navigating a space and understand what the space provides.
These icons allow users to identify what type of work they are wanting to do.
These icons allow users to identify what type of work they are wanting to do.
